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#95274 Problem Cleaning Phantom Records ver 7.6.1.0

Posted by IanT on 14 September 2019 - 05:20 AM in Discussion

Thanks TomH for the advice. Have checked the file again and no sign of the "aa bb" person. Ran the database tools for good measure and all still looks OK. 




#95256 Problem Cleaning Phantom Records ver 7.6.1.0

Posted by IanT on 12 September 2019 - 03:10 PM in Discussion

Thanks for all the help. Problem solved.

 

I changed the name to "aa bb", removed the fact I had addedd previously, then when I clicked "Save" the record just disappeared from the Index. I didn't have to delete it.

 

Anyway, I have checked the file and all phantom records now seem to have gone.

 

Thanks everybody.

 

Ian




#95244 Problem Cleaning Phantom Records ver 7.6.1.0

Posted by IanT on 12 September 2019 - 06:39 AM in Discussion

Having trouble deleting phantom children, which have appeared since using Ancestry Treeshare

 

I have tried advice I have seen on this forum as follows:

 

1. Tried all options in File > Database Tools (including exiting and restarting RM between each option)

 

2. Selecting blank child in Family view then Edit > Delete > Person - Nothing happens, child not deleted

 

3. The blank child has no RIN

 

4. I can edit and add a fact to the blank child but I am still unable to delete it

 

5. Tried unlinking the blank child from the parents, but still can't delete the unlinked child.

 

Any suggestions anybody?

 

Ian