After I installed the updated version I opened a tree, selected an individual and clicked on Media to see the media assigned to that individual. My system (running Mojave 10.14.3 Beta) hung and I had to Force Quit, a small window remained on-screen notifying that the Gecko package needed to be installed and provided a link for the installation. After selecting the link the package installed and I've not seen the error since BUT I've not had much opportunity to use the system since either.
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There have been 22 items by Darn9999 (Search limited from 17-January 19)
Followed the guide and completely uninstalled the previous version before downloading the new one.
Two problems in the last five minutes:
1) Access violation
2) Wine Gecko Installer - Wine could not find a Gecko package.
The second issue occurred when I opened an individual's details and then clicked on Media Album. Now the system is non-responsive (I mean the buttons depress on screen but nothing happens) and the only way out is 'Force Quit'.
Thanks, I'd forgotten how flaky RM can be, a re-install cured it.
I'm currently using Family Tree Maker in parallel with RM and I must admit that I'm enjoying the stability. That, and the continuous stonewalling about when we can expect a proper Mac version, is likely to seal my migration to FTM. I mean how hard can it be to share with your customers your planned timelines. Many other companies do it quite successfully and in the end the customer feels part of the process.
Mojave went to version 10.14 last night and with it the problems return. Minimise the RootsMagic application and on screen appears a small window, 2" x 1", nothing in it. Click on the Red close button and nothing happens. Return RootsMagic to full screen and its not possible to work on it. :-(
Interesting idea. I perhaps should have said I'm on a Mac but that doesn't matter as I should have my old copy of FTM around here somewhere.
Who knows, given the stone-walling we get about the timeline for the full Mac version of RM I might be persuaded to stay with FTM.
Thanks for your suggestion.
Has anyone any recommendations for a program that will create a fan chart from RM7 data? I know there's a third party service available but what I'm looking for is something I can play with locally while my tree is developing.
Thanks for the prompt response and a good way forward.
Trying it on a test Tree I think it's just the standard field names that I'm going to have to accept e.g. Spouse, because although I mark them as unmarried it still uses the term but with all the notes and proof behind it can work.
The only thing that doesn't seem to work correctly is the Pedigree Chart. If I move forward a few generations and run a Pedigree Chart the system ignores the birth father and follows the family line through the father by adoption. Though to be honest I'm not sure which line I want it to display at the moment.
I'd really appreciate some input from users on the best way to document some information.
In 1852 a young woman gave birth to a son, the father was not named on the birth certificate which records the birth in a Poor House. Three years later she married and both took the husbands family name.
Step forward 166 years and with Y-DNA it's possible to show that the father was effectively the woman's employer. The 1851 Census shows the woman living as a servant in the household of the father who was married with a wife and two children.
Now if I map the son and his mother then add the father, Roots automatically shows the man and woman as 'Spouse' which is not correct. I can add the subsequent marriage and show the link to the son as 'Adopted' though I guess in that era it would have been an informal arrangement.
I'm sure this is not a unique scenario and I'd welcome the opportunity to know how others have mapped the situation.
Renee it's a lovely idea and I appreciate that your company is not a big one but at the same time you don't manage customer expectations. Five years ago the request went on the enhancement request list, the users had no visibility of when it would appear. Now you suggest waiting for a native Mac version but again give no idea about when it could be expected. Are we looking at one month, six months, a year, another five years?
RootsMagic is a great program and you've a lot of happy users, many of whom would be happy to help as beta testers in order to bring these things to market. Just give us some visibility, please.
Unfortunately a new install does not appear to work in this instance. Having removed the old version then downloaded and installed again, first the logo appears but then the screen freezes with screen name RootsMagic 7 - [MDI Child] featuring a red circle with a white cross on it.
Guess my use of RootsMagic is over until Mojave is finalised :-(