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#86887 Fact notes not downloading in TreeShare

Posted by Aggie69 on 19 November 2017 - 12:56 PM in Discussion

RESOLVED - The Companion Guide for FTM2017 indicates that Fact notes are uploaded to Ancestry.  However, the associated HELP file in FTM says ONLY PERSON NOTES are uploaded.  I uploaded an FTM2017 file with Fact Notes to Ancestry and then downloaded the Ancestry file to a new FTM2017 tree.  The Fact Notes DID NOT TRANSFER.  FTM doesn't have their act together yet because the right hand doesn't know what the left hand is doing???

 

Back to a LOT of Manual Reentry to get the data into RM!!




#86886 Fact notes not downloading in TreeShare

Posted by Aggie69 on 19 November 2017 - 12:51 PM in Discussion

Yes, the Description field often times needs to be turned on for a specific fact to show hidden data.  But this information is completely separate from Fact Notes.




#86858 Fact notes not downloading in TreeShare

Posted by Aggie69 on 17 November 2017 - 08:04 PM in Discussion

I have an Ancestry tree that was uploaded from FTM2017.  It contains numerous fact notes.  According to FTM - "In Family Tree Maker you can create a variety of notes: person, research, fact, relationship, media, and source citation. All notes are uploaded, but only person notes can be viewed or edited in online trees.".  When I download that tree via TreeShare to a new RM database, no notes are transferred.

 

HELP!!!