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#84235 RootsMagic for Mac and Ancestry Integration

Posted by c2daven on 08 July 2017 - 08:59 AM in RootsMagic for Mac

I am downloading a good-sized tree from Ancestry, about 5,000 people with 15,000 source/media items.  It's been on for over 12 hours and seems to be frozen at 61% complete (for media, the last portion of the 3-part download).  When I try to close the download, it nicely tells me that I should let it finish processing.  There is a small print box in that same screen that says..."if you feel they are frozen..." and the last part is not visible, nor can I alter the box to see the rest of the instructions.  Can anyone tell me what the rest of the message is?  I will continue to let it "process".