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#80996 Why can't I import my FTM 2014 backup file to RootsMagic?

Posted by lacey on 28 September 2016 - 05:23 PM in Discussion

I recently purchased RootsMagic.  I have version 7.2.1.  I have tried multiple times exporting my tree from FTM 2014 and also backing up my tree from FTM 2014.  I think it does the same thing.  The file is a *.ftmb.


When I try to import the .ftmb file into RootsMagic, I get an error that says "This does not appear to be a valid FTM backup file."  I have gotten this error each time.  I have also tried to backup my tree as a FTM 2012 file.  Same results.


What am I doing wrong?


Thank you.