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#98364 RootsMagic crashed today - it opened fine a few days ago

Posted by Peggy on 29 October 2020 - 06:43 PM in RootsMagic for Mac

Fixed it!   When I had last used RM, I must have left the window very low on the screen.   The 'news' window popped up, but I couldn't see it to dismiss it -- maybe that is what caused the apparent crash.  




#98363 RootsMagic crashed today - it opened fine a few days ago

Posted by Peggy on 29 October 2020 - 05:29 PM in RootsMagic for Mac

I dragged the app to the trash, emptied the trash, downloaded and installed.   

When I open RM now, it seems to open a full screen the way that I use it, and then quickly takes the window to the bottom of the screeen so I can only see a couple inches of it, and then is totally frozen.   




#98362 RootsMagic crashed today - it opened fine a few days ago

Posted by Peggy on 29 October 2020 - 05:17 PM in RootsMagic for Mac

Do I just drag the app to the trash to uninstall?




#98359 RootsMagic crashed today - it opened fine a few days ago

Posted by Peggy on 29 October 2020 - 10:42 AM in RootsMagic for Mac

RootsMagic 7 on MacBook Pro

 

When I click to open RootsMagic, it seems to open to my root person, but I can't click on any menus -- totally frozen.  The rest of the computer is still functional.  

 

When I go to the database and click on it, the computer says it doesn't see a program to open it.   I click to find the app to open it, and RootsMagic is greyed out.

 

What do I do?

 

Thanks!

 

Peggy