Hi. My first Mac was the original 1984 Mac so I sort of know Macs. My SIL has huge geneaology files with RM and so I bought RM on the assumption that I could use it with my Mac.
I have two problems.
When I import her file, it is empty. It wasn't empty when she sent it.
And now, RM told me it needed to update. So I let it and now I have RM 7.5.7. B
ut it closes! I click on 'about rootsmagic' and it closes. I go to click 'open' and it closes. Honestly it closes before I can click anything. L<-- It no longer does that.
I realize these are two different problems. I guess my first one could be clarified if someone else with a Mac tried to open it. If it opened for them, I'd know to keep trying. But if it opens without content like it does for me, then I'd need to find out for her how she should do it on her end. [She was getting info from someone else on how to send me only my family info instead of the gazillion records she has for others as well as her own. So maybe she didn't actually send me anything at all? Maybe whatever she did didn't work?]
Thanks in advance!
ETA: I am on a MacBook Air with High Sierra 10.12.6.