We posted this on Facebook on Friday. It appears Ancestry's network had issue most of last week. Our development has not received the all clear yet. So be aware that there maybe on going issues right now.
We got an email from Ancestry, and this is what we've put up on Facebook…
Just a heads-up for those of you using TreeShare this weekend, we've received word from our friends at Ancestry that they are experiencing some network issues. Basically, at intermittent times, Ancestry's servers may close some of the connections made to it by other systems (including your computer).
Network issues are not something you want to haphazardly try and fix. Ancestry has told us that they are working to solve these issues as quickly and as safely as they can.
In the meantime, there's a good chance that you won't even notice any problems. When RootsMagic encounters this problem, it will attempt several times to retry whatever it was doing. If it isn't successful, you'll see a "Connection Error" screen asking if you want to retry.