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Renee Zamora

Member Since 10 Sep 2007
Offline Last Active Today, 07:34 AM

Topics I've Started

Ordinance Tab Issue

27 August 2020 - 04:08 PM

Latter-day Saint users FamilySearch has made changes affecting the Ordinances tab in the FamilySearch Person Tools. Development will need to release an update to resolve this. If you need to reserve ordinances before this is resolved go to the Share Data tab and click "Show on FamilyTree". It will open the browser to the person on FamilySearch. Use the Ordinance tab to reserve the ordinances there. When the update becomes available you will see an update notification the next time RootsMagic is opened.

RootsMagic 7 Now Available for macOS 10.15 (Catalina)

16 March 2020 - 05:42 PM

The updated RootsMagic 7 wrapper for MacOS Catalina has arrived. The same wrapper can be used with previous MacOS versions.  The directions are here - https://support.root...-Catalina-Users


The blog announcement is here - http://blog.rootsmagic.com/?p=3366

Beta Testers Needed for new CrossOver Wrapper for RM7

24 February 2020 - 07:14 PM

We are currently testing and looking for feedback on an updated RootsMagic 7 wrapper for MacOS Catalina. If you have Catalina and would like to use the wrapper:
  1. Uninstall RootsMagic 7 following these instructions: https://support.root...agic-on-the-Mac
  2. Download and install the test wrapper at http://files.rootsma...-7-Mac-Test.dmg
  3. Email support@rootsmagic.com and let us know if the wrapper is working or if you are encountering any problems.
Note: Because this new wrapper is still in beta we are not recommending you upgrade to Catalina just to try this out.

Important Information about macOS 10.15 (Catalina)

10 October 2019 - 08:01 AM

The following was posted 4 Oct 2019 on the RootsMagic Blog - http://blog.rootsmagic.com/?p=3297


Important Information about macOS 10.15 (Catalina)




Apple has been busy working on the next version of the desktop operating system, macOS 10.15, also known as “Catalina.” While there have been several delays, Apple has said they expect it to be released this month (October 2019). While there are several new features and changes, one change, in particular, affects RootsMagic users: Catalina requires all applications to be 64-bit applications.


RootsMagic 7


RootsMagic 7 runs on macOS, although it is not a “native” application. It runs using a “wrapper” that is provided by CodeWeavers, makers of the popular CrossOver software that allows Windows applications to run on a Mac. This wrapper made by CodeWeavers is a 32-bit application and does not run on Catalina.  CodeWeavers has been working for quite some time updating their software to be a 64-bit application so that it can run on Catalina and future versions of macOS. While they’ve made great progress, some last-minute problems in Catalina itself have caused delays. Unfortunately, their wrapper will not likely be available in time for Catalina’s release. This means that RootsMagic 7 for Mac will not be able to run on macOS Catalina until CodeWeavers finishes their update to a 64-bit application.


RootsMagic 8


First, the good news- RootsMagic 8 is a fully-native, 64-bit macOS application and runs great on macOS Catalina. The bad news? It’s still in testing, and likely won’t be officially released before MacOS Catalina is released.


Other Applications


RootsMagic is not the only application that will stop running under Catalina. If you want to see what other apps you have that will be affected:

  1. Click the Apple icon in the upper-left corner of the screen.
  2. Click About this Mac.
  3. Click System Report…
  4. From the list on the left, select Software then Applications.
  5. Click 64-Bit (Intel) on the right side of the list’s header. This sorts the applications by 32/64 bits.
  6. Any applications that have “No” are 32-bit and will not run under Catalina.


Our Recommendation


As much as we hate to say this- we recommend that if you need to be able to run RootsMagic 7 on your Mac, do not update to macOS Catalina. Wait until CodeWeavers finishes their 64-bit wrapper for RootsMagic 7 or for the official release of RootsMagic 8. For most users, there is no urgent need to install Catalina as previous versions of the operating system will continue to work and be supported for quite some time.


In the meantime, CodeWeavers is doing all that they can to update their wrapper as quickly as possible, while we continue to work night-and-day to finish RootsMagic 8 for you. Thank you for your patience and understanding.