Renee Zamora

I do understand that users over time will move onto other programs. It's a natural ebb and flow of business. But, I want you to know we are not going to use the RM Forums to advocate reasons to use other programs. Such post will be deleted after this warning. 

Migration to another forum software is not possible. This is one of the reasons why we will be doing away with the forums. You can use Facebook and easily upload a photo with your issue - https://www.facebook.com/groups/RootsMagicUsers/ 

If you open a support ticket and attach the photo we can take look at the issue. 

https://support.root...us/requests/new

If you open a support ticket we can take a look at what is happening. 

https://support.root...us/requests/new

Customizing the sentence template to [Person:Nickname] will use the nickname. But there are places you cannot use it and the full name will appear. If you want it used all the time then it would need to be their primary name. 

Nothing has changed in RM7 so what I suspect is happening is changes made to your computer.  The first thing I would check is your print drivers. See if the manufacture has released an update. The latest Windows update may have made that necessary.