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Renee Zamora

Member Since 10 Sep 2007
Offline Last Active Today, 08:30 AM

Posts I've Made

In Topic: WebHints "Problem" with FamilySearch Family Tree

13 January 2020 - 01:05 PM

It's my understanding that the matching is determined on the FamilySearch side. RM only sends the search data through the FT API for matching. Once the RM person is matched to someone on FamilySearch then FamilySearch will match against the FT person and not what you have in RM.

In Topic: myrootsmagic.com

10 January 2020 - 11:53 AM

Issue should be resolved now. 

In Topic: myrootsmagic.com

10 January 2020 - 08:53 AM

I just checked and view is directing RM7 created websites to the wrong domain. It wasn't earlier so I will report this now. 

In Topic: Ancestry new media not showing in TreeShare

09 January 2020 - 02:20 PM

I gather the media you are adding is in RM on the Person row?  Did you mark it their profile image? If so there is an issue adding it marked that way because Ancestry has two areas for Person and General media, and RM only has one. To upload it try moving the media to a different fact. 

In Topic: HELP! Menus disappeared

09 January 2020 - 02:17 PM

There are two separate menus on the Mac. The Mac menu for the CrossOver wrapper is at the very top where the black apple icon is. Inside the RM window you should see your menu. Do you see one there?