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Member Since 10 Oct 2004
Offline Last Active Oct 01 2019 06:48 PM

Topics I've Started

Printing Charts

27 September 2019 - 07:12 PM

Using RM v7.6.1.0 and RM Chart v1.02 I have generated a 4 generation descendant chart, about 10 x 42 Inches. I then go to File > Page Setup and choose Custom size, but that doesn’t have anywhere that I can enter dimensions. Every time I close that window and reopen, it has reverted to A4

If I Select File > Print, select my PDF printer and set page size to 10 x 42, the result is 8 10 x 42” pages, each containing the contents of a different A4 page.

I can print it to a .jpg image and then to a PDF, but RM chart will not produce a custom sized PDF.


What am I doing wrong?

Photos in Hourgalss Report

20 June 2019 - 02:09 AM

When I open my database in Family view, I can scroll through the line in interest and a thumbnail of a photo will show up just left of the name for numbers of generations.

I have attempted to produce a 5-ancestor/2-descendant Hourglass report with photos (I know that is quite a large report, but i will edit out quite a few lines).  But the report only includes a few of the photos that are attached to my database (maybe only 20%).

Can anyone please suggest what I am doing wrong?


I am running RM on W10 v 1803.

When I run the same report on my notebook (W10 v1809, same RM no photos appear.  The files on the 2 machines have been synchronised using MS OneDrive Business.

Key Recovery

04 February 2019 - 01:18 AM

I have a Nov/2016 email for my order of RM 7.  It gives my REceipt nos and order ID.  I believe it was a  download order.


I have it installed on my notebook and desktop.  I am now replacing my notebook, and need to recover the key.  Can anyone please advise how I do then?

Designing Custom Reports

04 November 2018 - 11:52 PM


Is it possible to create a report showing given name, married surname and email address, for all persons descended from a given ancestor, who have any content in the email field?


I can print an address list, but that is rather voluminous, showing addresses, but the majority of the entries have no emai address.