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IanT

Member Since 12 Sep 2019
Offline Last Active Dec 01 2020 11:52 AM
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Topics I've Started

Problem Cleaning Phantom Records ver 7.6.1.0

12 September 2019 - 06:39 AM

Having trouble deleting phantom children, which have appeared since using Ancestry Treeshare

 

I have tried advice I have seen on this forum as follows:

 

1. Tried all options in File > Database Tools (including exiting and restarting RM between each option)

 

2. Selecting blank child in Family view then Edit > Delete > Person - Nothing happens, child not deleted

 

3. The blank child has no RIN

 

4. I can edit and add a fact to the blank child but I am still unable to delete it

 

5. Tried unlinking the blank child from the parents, but still can't delete the unlinked child.

 

Any suggestions anybody?

 

Ian