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Member Since 12 Sep 2019
Offline Last Active Dec 01 2020 11:52 AM

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Problem Cleaning Phantom Records ver

12 September 2019 - 06:39 AM

Having trouble deleting phantom children, which have appeared since using Ancestry Treeshare


I have tried advice I have seen on this forum as follows:


1. Tried all options in File > Database Tools (including exiting and restarting RM between each option)


2. Selecting blank child in Family view then Edit > Delete > Person - Nothing happens, child not deleted


3. The blank child has no RIN


4. I can edit and add a fact to the blank child but I am still unable to delete it


5. Tried unlinking the blank child from the parents, but still can't delete the unlinked child.


Any suggestions anybody?