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jeffkw

Member Since 13 Aug 2019
Offline Last Active Yesterday, 04:17 AM
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Topics I've Started

Error importing Ancestry Tree

13 August 2019 - 06:29 AM

 I'm unable to import my Ancestry tree due to this error at 82% of step "2. Importing your Ancestry tree":

 

Exception in module Rootsmagic.exe at 000649BB.  Invalid GUID picture (TanMediaPointerID)

 

The import has worked in the past, but I just completed some clean-up on Ancestry, and wanted to load a fresh tree into roots magic.  The clean-up included deleting about 100 people, attaching many facts to sources, and downloading & attaching Fold3 images to people's galleries.

 

Is there any way to identify the "Invalid GUID picture" in my Ancestry tree & delete it so I can complete the import?

 

Thanks for your help and great software!

 

Jeff