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Member Since 13 Aug 2019
Offline Last Active Aug 23 2019 10:25 AM

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Error importing Ancestry Tree

13 August 2019 - 06:29 AM

 I'm unable to import my Ancestry tree due to this error at 82% of step "2. Importing your Ancestry tree":


Exception in module Rootsmagic.exe at 000649BB.  Invalid GUID picture (TanMediaPointerID)


The import has worked in the past, but I just completed some clean-up on Ancestry, and wanted to load a fresh tree into roots magic.  The clean-up included deleting about 100 people, attaching many facts to sources, and downloading & attaching Fold3 images to people's galleries.


Is there any way to identify the "Invalid GUID picture" in my Ancestry tree & delete it so I can complete the import?


Thanks for your help and great software!