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Member Since 14 Jul 2019
Offline Last Active Jul 22 2019 09:53 PM

Posts I've Made

In Topic: Can't delete [Unknown] [Unknown] person

20 July 2019 - 10:20 PM

Also, FWIW, [Unknown] doesn't show up in the People view, even though it still shows in the sidebar Name Index.

In Topic: Can't delete [Unknown] [Unknown] person

20 July 2019 - 06:37 PM

FWIW, right clicking on Unkown entry (as child in family view) and selecting Manual Merge produces error popup "Access violation at address 0138C815 in module 'RoogsMagic.exe'. Read of address 00000000."


I assume this is just some non-defensive [sloppy] programming dereferencing with checking for null pointer, rather than an actually useful fact, but including for completeness.

In Topic: Can't delete [Unknown] [Unknown] person

20 July 2019 - 06:32 PM

Is it no parents or blank parents?


Try to unlink the child from the non-existent parents and unlink from non-existent spouses


I sometimes find that a phantom child has been created by Treeshare and in order to remove that child I have to unlink them from the parent(s).

I believe it's no parents. (In family view, I see the RM light grey "+Click to add father", "+Click to add mother" prompts.


Unlink from Parents runs without a message, but doesn't seem to do anything. Unlink from Spouse produces an error popup "There is no spouse to unlink".

In Topic: Can't delete [Unknown] [Unknown] person

20 July 2019 - 06:27 PM

Drag'n'drop is lossy in undesirable ways. Have a look at this fb discussion for alternatives: https://m.facebook.c...155696234617921

Hmm, link produces a "Content Not Found" page. Maybe because I'm not (yet) a member of the RootsMagic Users FB group?  Or did the link get corrupted in the copy/paste process?


Also, I agree that I'd like to avoid drag and drop replication of the database.  I guess I'll just live with the entry if nothing else works.

In Topic: Can't delete [Unknown] [Unknown] person

20 July 2019 - 06:20 PM

And definitely run the Database toos to be sure your file has not been corrupted.

Thanks. I started RM, ran through each of the File->Database Tools (all four completed with no problems), exited, again started RM. The Unknown entry was still there and still won't delete.