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matthancockuk

Member Since 15 Dec 2018
Offline Last Active Jul 03 2020 09:45 AM
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Topics I've Started

Tree Share for Ancestry stopped working

20 March 2020 - 01:20 PM

I have been using Rootsmagic since 2017 was launched. No significant problems

 

I use treeshare for ancestry almost every day.

 

However for the last couple of days it has stopped working.

 

Instead of the list of people with changes I get the option as if I were using it for the first time - i.e. 'Upload and Connect' and "Download and Connect".

 

I go into 'file options - ancestry' and it says it is connected and I only have the options to 'disconnect' or 'reset' which I do not want to do. Is this a glitch with ancestry? Anyone else have the same issue?

 

Rootsmagic 2017, Windows 10

 

Help!!

 

Matt