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Robin Richmond

Member Since 18 Nov 2017
Offline Last Active Nov 19 2017 03:44 PM

Posts I've Made

In Topic: Fact notes not downloading in TreeShare

19 November 2017 - 07:31 AM

You can fix this problem yourself. When I first downloaded my Ancestry tree, the notes were present for some event types, but not for others. But I was able to fix it by checking the "Use description field" for specific Fact Types.

Go to the Lists drop-down, and select Fact Types
Then select Birth, and Edit
On the left side of the Edit Fact Type window, you'll see a checkbox for Use Description Field.
I don't remember exactly which fields I had to fix - certainly Birth, Death, and Burial. I'm pretty sure I had to fix Marriage and Divorce - maybe Residence.  If you use LDS Ordinance events, you'll probably have to fix those, too.
- Robin