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Member Since 12 Oct 2017
Offline Last Active Oct 16 2017 10:00 AM

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RM opens in partial screen but cannot be accessed

12 October 2017 - 10:21 PM

Windows 10

RootsMagic 7


When I open RootsMagic, a partial window opens on the side of the screen. However, when clicking the cursor anywhere on the RM window, I get a bell indicating that it is not accessible. I assume there is a hidden window with something I need to select to compete the opening. However, I can't figure out how to un-hide that window. I've shut down and restarted the PC as well as RM. I've opened it as an administrator. I've searched the Web for answers, while trying to figure out the correct question. Have any of you experienced a similar problem?