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Member Since 23 Aug 2017
Offline Last Active Sep 23 2017 11:39 PM

Topics I've Started

TreeShare Disconnected For No Apparent Reason

12 September 2017 - 12:04 PM

My connected RM tree to Ancestry became disconnected for some reason (I did nothing that I know of to cause this).  Now when I connect to Ancestry via TreeShare it gives me the original screen asking me to "Download an Ancestry Tree" or "Upload to New Ancestry Tree".  Is there a way to re-connect my RM Tree to my Ancestry Tree?  I don't want to start over by uploading/downloading new trees.




Black Screen When Accessing Mapping

23 August 2017 - 06:10 PM

New user here so this may be an id 10 t error:


Whenever I click Tools:Mapping the map screen opens up and instead of a map I get a black screen.  The place list is there and everything else, but the window where (I suppose) a map is supposed to be is all black. I have checked the firewall and virus program settings and they all say they are allowing Rootsmagic through and not blocking anything.  Running Windows 10.


Any suggestions would be appreciated.