I've tried to download an existing Ancestry tree into a new RootsMagic file and the program ends before completing. Usually, I am somewhere between 15%-20% downloaded. I have rebooted between loads with the same result each time.
After one of the attempts there was a window with a message that pointed me to a bug report. This is what was in the bug report:
______________________________________________________ Any help would be appreciated. Until I am able to load from Ancestry, I will not be able to use RootsMagic. I have 8 GB of memory and more than a TB of freespace. My database on Ancestry is very large, with 200,000+ individuals. Thanks, Don