Jump to content


Member Since 12 Aug 2017
Offline Last Active Today, 02:01 PM

Topics I've Started

Difference in Number of People

30 July 2018 - 03:59 PM

If I do Tools, Count Trees then then number of individuals shown is 1 more than if I do a Reports, Lists, Statistics List. The database uses TreeShare with Ancestry and the Statistics Report number is the same as shown in Ancestry.


Does anyone have any tips to find that missing person or know why the numbers are different?



Color of Webhints

16 July 2018 - 05:51 PM

The current color of webhints (yellow) can be difficult to see under certain lighting conditions. Is it possible to allow the user to change that setting to a color that is easier to see?

Adaptive Treeview for version 9?

14 May 2018 - 05:20 PM

I know that RootsMagic does not have a tree view, I assume that is because it can be difficult to manoeuvre around it and it is easy to get lost. Certainly that is my experience with the Ancestry version. However, I do find it a bit annoying that there is no real Tree type view in RootsMagic. Obviously family and descendant view go some way to make-up for the lack of that feature.


Perhaps for version 9 (i.e. the version after the next major release) the development team might like to examine the principles used in zoompast.com which changes detail as you zoom in and out. Just a thought.

Cannot Confirm Webhints

28 April 2018 - 02:27 AM

I have noticed that a number of webhints are non-existent and cannot be reset.
For example, an individual has
25 webhints consisting of
2 pending
19 confirmed
5 rejected
So (as an aside) the numbers do not add-up.
When I click on those webhints I find
10 with a green tick
4 with a red cross
Then under other member trees there are
9 with a green tick
1 with a red cross
Today I have undated the program to 7.5.6, so I have the latest version.
The basic problem is that RootsMagic is showing that I have a webhint in the pedigree, family and descendants views (by showing a yellow bulb) but I have no way of removing that indication and changing it to a white bulb.
Obviously there needs to be some sort of re-indexing or updating but I cannot find any way of doing it.
The problem applies randomly across my database. Specifically, it affects around 50 individuals in a database with around 12,000 individuals. So it is annoying but not fatal.
Do you have any thoughts how I can correct that situation?

Groups: Collateral Lines Select everyone

22 November 2017 - 01:09 PM

I have a separate group for each of my (4) grandparents. Each group contains the grandparent, all their ancestors and all their cousins. Until recently all I needed to do to update each group was to select the individual grandparent, then do the following actions:


Mark Group

Ancestors of highlighted person

Ancestors and all collateral lines


Then press OK


In two of the grandparents' groups by doing the above everyone in the database becomes selected, but the other two groups work fine.


I have done the four database tools tests (this has happened in the past and I found that rebuilding the index cleared it).


The problem occurs on another computer. So obviously I have created a wrong link somewhere and I wonder if anyone has any tips as to how I can find where I have gone wrong.