Jump to content


Member Since 12 Aug 2017
Offline Last Active Aug 19 2019 12:19 PM

Posts I've Made

In Topic: Can't delete [Unknown] [Unknown] person

18 July 2019 - 06:13 PM

Is it no parents or blank parents?


Try to unlink the child from the non-existent parents and unlink from non-existent spouses


I sometimes find that a phantom child has been created by Treeshare and in order to remove that child I have to unlink them from the parent(s).

In Topic: Backup file - new name every backup

20 January 2019 - 04:51 PM

That is the point bdunn is making, he thinks it would be better if RM applies a different file name to every backup.

In Topic: Shared Facts - Individual Roles

24 August 2018 - 11:39 AM

I recently used drag and drop to remove a minor database corruption. I was instructed to do this by Support.


Are you saying that I would have lost data?


If so what sort of data would I have lost?



In Topic: Difference in Number of People

07 August 2018 - 02:26 PM

My original question was not answered directly but to answer your question, the discrepancy of 1 has remained for several months during which both the Ancestry and RM trees have grown and the Database Tools (in RM) are run at least once a month.


As an aside I find that if I do not reindex after lots of changes then I get strange results such as people being linked to the wrong person. However, on every occasion reindexing (and doing the other tools) solves the problem. However, the 1 person difference between the tree count and the statistics list remains.