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Member Since 11 Aug 2017
Offline Last Active Aug 12 2017 02:52 AM

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RM6 opens file but freezes

11 August 2017 - 11:05 AM

I am running RM6 on Windows7 64-bit; I have had occasional freeze-ups but closing RM and re-opening returns things to normal. Now I have a situation where it opens a file but the file is frozen, I can't save or close - I have to shut down RM6 with task manager. I have perhaps a dozen RMGC files which all behave in the same way. I can look at the files in RootsMagicReader so the files seem OK but I now can't work with them.

The problem started after I had been making GED files to use in another program. RM6 program seems to have been corrupted. Is a re-installation of RM6 the only way out?