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Krishaven

Member Since 29 Jun 2017
Offline Last Active Oct 21 2017 09:27 PM
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Topics I've Started

RootsMagic and Ancestry sync doesn't sync some updates

29 June 2017 - 05:45 AM

I've built a new RootsMagic database from my Ancestry tree. First sync fine, whenever I add a new person, fine, but when I update some facts/items they don't update.

 

An example is that I'm trying to commit an additional source for a name and it's not saving. This is from Ancestry to RootsMagic. One new event/fact (a marriage) saved to RootsMagic, but immediately popped up as needing to sync back to Ancestry.

 

Any ideas?