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Member Since 26 Mar 2017
Offline Last Active Dec 19 2017 09:34 PM

Topics I've Started

MyRootsMagic URL something screwy?

03 November 2017 - 08:15 PM

I have published my database using the RM Publish Online facility.


My understanding is that all I need as a URL is rootsmagic.com/"name created for the online publishing" whenever I put this URL in I get 



Server Error
404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.


Yet when I put in sites.rootmagic.com/"name created for the online publishing" it connects to the online database without any issue, enter the password and all good access is approved.


My actual online database name which is password protected is FleetwoodHistory I wonder if members here get the above server error message when trying what I believe is meant to be the correct URL of rootsmagic.com/FleetwoodHistory or the password prompt?


Any thought or suggestions welcome.


Thanks and regards,



Deleting unknown spouse?

25 July 2017 - 10:55 PM

I have just found I put the wrong spouse against a family member so I deleted her. She is not part of our family tree. When I pull up the record of the name I associated this deleted spouse with to it shows that he has has 2 spouses with the second one being unknown.


I have been trying to delete the second unknown spouse to no avail? There doesn't appear to be any blank names in the database list so I am wondering how I can delete the blank spouse record?


The original spouse I deleted no longer appears on in the database....





recording unknown names?

25 July 2017 - 10:05 PM

I have about 14 predominately last names that are unknown in my database. Should I record "unknown" in the surname field or leave it blank? Is the a protocol I should be following?





What have I done - Pedigree view?

15 July 2017 - 08:40 PM

I am at a loose end to work out what I might have done. I can no longer navigate from one end of the pedigree view to the other? If I start at the oldest descendant and start to navigate to the youngest I always seem to hit a branch that runs out. The red arrow that allows you to navigate therefore disappears and I can not seem to set the family line that goes from the youngest to the oldest or oldest to the youngest descendants? RM seems to chose a line that runs out.


I can navigate through from youngest to oldest and visa versa using the family view. All the people are in the database. I suspect it is a setting however I can not see the forest for the trees at the moment. 


Hope someone might be able to throw some light on where I have come unstuck?





Names not appearing in left hand pane?

08 July 2017 - 06:01 PM

After I input a name and save it then want to go retrieve that person to include more details it doesn't appear in the people list on the in the left hand pane?


I can see the persons name for example if i include them as a spouse I can look up their husband details and see her name recorded as his spouse yet the name doesn't appear in the main list. If I exit the program (always backing up) then open the RM back up the missing person in the list is there.


Any ideas?