Jump to content


JJK

Member Since 24 Jul 2016
Offline Last Active Jul 24 2016 07:33 PM
-----

Topics I've Started

Add New Media does not add chosen file, no error message

24 July 2016 - 07:12 PM

Using Rootsmagic 7.2.1.0 (23 May 2016) for Mac (latest version available).

 

Edit person -> Media -> Add new media -> Image -> Disk opens the Finder file selection pop-up. I select a PNG file (697 KB in size) and click Open. I'm returned to the Media Album, but the image is not shown. I am speculating that the presence of certain characters (e.g., parenthesis, commas) or the long filename (145 characters including .png suffix) are causing an error.

 

This looks like two bugs: 

 

 1. Inability to accept a filename which is valid within MacOS (in this case OS X 10.11.5).

 

 2. Inability to report an error to the user (which should clearly describe the issue and what the user should do about it).

 

Thank you.