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Member Since 11 Feb 2016
Offline Last Active Feb 18 2016 04:23 PM

Topics I've Started

Shareable CDs don't work

11 February 2016 - 10:11 AM

I've had RootsMagic for many years.  I have RootsMagic 3.  It used to create shareable CDs with no problem.  I have the latest update to RootsMagic 3.  Now, when I burn a shareable CD, it creates a CD that doesn't work.  When I go to the menu of the CD and click on View Family Tree, nothing happens.  

I tried burning a DVD too, but got the same problem. I've also tried different CD/DVD drives. And I've tried closing and reopening the program etc., but that doesn't help.  There seems to be some bug in the software.


When I try to start the program from the application file on the CD in windows explorer, I get the following error message:


"The application was unable to start correctly (Oxc0000102). Click OK to close the application."



Any ideas, suggestions appreciated.