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purple

Member Since 19 Apr 2015
Offline Last Active May 22 2018 06:34 PM
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Posts I've Made

In Topic: deleted people still showing up in tree share changes window

22 May 2018 - 06:35 PM

Thanks Renee!


In Topic: 7.5.1.0 update is impressive

15 July 2017 - 11:52 AM

Yeah! I, too, was pleased.


In Topic: Ancestry tree share hints

12 July 2017 - 04:58 PM

All,

I might have stumbled onto a piece of information that has partially solved my problem. 

It might be a "refresh" situation in RM.

It seems that if I have RM open and then go to Ancestry to navigate around and trigger the populating of the hints (which must be an Ancestry problem) and then go back to RM, the Ancestry hints do not reliably come forward to RM. If, however, I close RM and reopen it, all the hints seem to come through to display in RM. I did not do a really thorough test, but the 10 or so people I looked at populated nicely after the RM restart (and were not there in RM before the restart).

So my lesson learned is to open Ancestry first, get the hints populating and then open RM. Or, to restart RM after opening Ancestry to stimulate the hint refresh.

Jane


In Topic: Ancestry tree share hints

11 July 2017 - 07:36 PM

Thank you Renee.  I am still logged in to Tree Share and it populates the screen with those people who have changed (all of them are on the RM side). So I think that part is working. I have been using the automatic login so it should be happening every time.

I haven't had any ancestry hints all day today. This evening, I went into Ancestry and pulled up some hints in the tree there and then checked to see if they were showing in RM. Some had begun to show up after navigating in the Ancestry tree and some were still not showing. I have about 7000 hints on my Ancestry tree so it is difficult to do a comparison on any comprehensive scale.

I appreciate your attention to my question. 

Jane


In Topic: Ancestry tree share hints

10 July 2017 - 04:40 PM

Zhangrau,

The hints are there in Ancestry. Many, many of them! But they don't come through to RM for some reason. I see them at random times, but I haven't seen any today. It is so much more convenient to access them through RM rather than going to Ancestry and doing a search of my tree to find the person in question.

I can wait for the kinks to get worked out, I just wanted to make sure it wasn't something that I was or wasn't doing. 

Thank you, Zhangrau, for your reply.

Jane