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Member Since 07 Feb 2015
Offline Last Active Feb 08 2015 07:42 PM

Topics I've Started

Family Search Person Tools not working

07 February 2015 - 07:26 PM

I have been using RM for a while now.  Last night after looking for matches, and either finding one or creating a new person, then going to sharing, then going to ordinances where a problem has developed.  On the Ordinances tab the dotted circle that shows when the system is processing the request to Family Search keeps going and never stops.  I am not able to see the anything on that tab for people I just found or created, or people I have been able to see the data on before.  In the past it has worked.  I go into Family Search and can do what I need to do, but not thru RM anymore.  I have rebooted the application and my computer multiple times, but no change.  Anyone else having this problem.