Being able to support commas in geocoding is on the enhancement request list. The reason is due of the development schedule.
Being a little cynical, this could be translated by:
“You already paid for the software. Our development schedule focus on attracting new potential paying customers with catching slogans like integration with this or that competing company. So if you survived with this issue for so many years, you can live with it the rest of your life.”
Renee, I am joking of course!
But please take as seriously when we say that it is really annoying how you put zero effort on solving old problems.