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Member Since 11 Jun 2014
Offline Last Active Feb 12 2018 08:42 PM

Posts I've Made

In Topic: Dropbox

12 February 2018 - 08:44 PM

Definitely a fact. That Dropbox Help Center link is clearly at the very real and authentic Dropbox web presence.
Apparently you'll just need to download the Dropbox app and use it to configure your phone's accesses to your Dropbox-related files.
It doesn't say you won't be able to still use your phone and the Dropbox service together... just that you won't be able to use the Samsung file system services to execute file functions with Dropbox.

Thanks for the reply

In Topic: Ancestry upload problems

02 January 2018 - 07:26 PM

Renee I agree. Reloaded as per my reply on face book.Thanks again

In Topic: Dropbox

27 December 2017 - 06:39 PM

Because there is no way to preview a RootsMagic database (.rmgc file) in DropBox. See https://www.dropbox....es-that-previewfor details of which files can be previewed in Dropbox.

Thanks for that

In Topic: RM Freeze while copy pasting data

01 September 2017 - 12:41 AM

Have you tried this

On a Windows computer you also have a built in firewall.  Its called Windows Defender.  You will need to add RootsMagic to the exceptions list inside Windows Defender. 

In Topic: Cannot use file when opened

25 July 2017 - 05:30 AM

Error 11 is very serious. It means that the database structure is corrupted in the file (the disk image). It may mean that the database cannot be recovered or not sufficiently recovered to become usable again. Or the losses may be minor - a recent case I had resulted in the loss of 10 events out of thousands.


Error 1 is not so serious. An uncorrupted database can be VACUUMed (Compacted in RM parlance) on reopening without this error - it seems to arise from doing work in FamilySearch Central or other areas where RM is not properly monitoring for or completing a SQLite transaction (one that writes changed to the database file). 


PM me if you want me to see what I can do to recover your database. It took me six hours on the last one.

Tom I have uploaded to Ancestry an earlier file that I will continue with and update. Regards Colin