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Member Since 08 Nov 2013
Offline Last Active Oct 24 2018 03:16 PM

Topics I've Started

RM7 falls over when using Treeshare

15 October 2018 - 04:34 PM

I am running RM7 on Win 10 - latest version of everything. Database has just over 1000 entries.

I create a GEDCOM file and then upload it to Ancestry along with all media.

That works fine.

I select a person in RM7 and add a single new media file.

I go into Treeshare and it doesn't immediately show that the person has changed.(i.e. a new media file added)

In Treeshare I select all entries and then select the person with the added media file.

Under general info it says there's an additional media item.


It says it's uploading the new image and a green bar on the screen goes quickly to indicate 100%

Now, within a few seconds this green bar changes to show 200% !!!

It hangs in that situation and I try to cancel it. It says it is still processing. I wait a few minutes and then opt to abort it.

RM7 falls over with address exceptions.

I have run all the database tools and they show everything is clean.

It's not a huge problem but I would initially like to understand why the Treeshare facility does not recognise that I have added a new media.

And then of course I wonder about the 200% message.

Any comments appreciated.


Location of .rmgc file in Android App?

31 July 2018 - 06:04 AM

I am trying to locate the RM database file on my Android phone.

Where is it stored?

Latest version of Android on a Xiaomi MI A1 phone.


Ancestry Treeshare Question

07 May 2018 - 05:53 PM

I keep my master family tree on Rootsmagic.

I like to keep my Ancestry tree in sync so I use Treeshare.

BUT - I find it very slow and awkward when there are lots of changes.

So, I think, why not just delete the Ancestry tree and upload the latest version from RM? 

Is there any major downside to using this approach?

TreeShare Disconnected

21 December 2017 - 09:46 AM

Been using Treeshare for a few months. Now it has stopped working.

have latest version of RM.

When I click on the Treeshare icon in RM, it invites me to login to Ancestry.

When I do, it invites me to upload or download a tree, as tho' I was a first time user.

I have already long since uploaded my tree and kept them in sync for months.

I have tried the suggestions above without success. Any more ideas please?

I can login to Ancestry and see my family tree there.

I have also tried FamilySearchCentral but I am not sure why that is involved.