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popmorgangd

Member Since 08 Nov 2013
Offline Last Active Oct 24 2018 03:16 PM
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Topics I've Started

RM7 falls over when using Treeshare

15 October 2018 - 04:34 PM

I am running RM7 on Win 10 - latest version of everything. Database has just over 1000 entries.

I create a GEDCOM file and then upload it to Ancestry along with all media.

That works fine.

I select a person in RM7 and add a single new media file.

I go into Treeshare and it doesn't immediately show that the person has changed.(i.e. a new media file added)

In Treeshare I select all entries and then select the person with the added media file.

Under general info it says there's an additional media item.

I click ACCEPT CHANGES..

It says it's uploading the new image and a green bar on the screen goes quickly to indicate 100%

Now, within a few seconds this green bar changes to show 200% !!!

It hangs in that situation and I try to cancel it. It says it is still processing. I wait a few minutes and then opt to abort it.

RM7 falls over with address exceptions.

I have run all the database tools and they show everything is clean.

It's not a huge problem but I would initially like to understand why the Treeshare facility does not recognise that I have added a new media.

And then of course I wonder about the 200% message.

Any comments appreciated.

Pop


Location of .rmgc file in Android App?

31 July 2018 - 06:04 AM

I am trying to locate the RM database file on my Android phone.

Where is it stored?

Latest version of Android on a Xiaomi MI A1 phone.

Pop


Ancestry Treeshare Question

07 May 2018 - 05:53 PM

I keep my master family tree on Rootsmagic.

I like to keep my Ancestry tree in sync so I use Treeshare.

BUT - I find it very slow and awkward when there are lots of changes.

So, I think, why not just delete the Ancestry tree and upload the latest version from RM? 

Is there any major downside to using this approach?


TreeShare Disconnected

21 December 2017 - 09:46 AM

Been using Treeshare for a few months. Now it has stopped working.

have latest version of RM.

When I click on the Treeshare icon in RM, it invites me to login to Ancestry.

When I do, it invites me to upload or download a tree, as tho' I was a first time user.

I have already long since uploaded my tree and kept them in sync for months.

I have tried the suggestions above without success. Any more ideas please?

I can login to Ancestry and see my family tree there.

I have also tried FamilySearchCentral but I am not sure why that is involved.

P.