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ihog

Member Since 07 Apr 2004
Offline Last Active Jan 29 2007 08:15 AM
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Posts I've Made

In Topic: Corrupted software or corrupted database?

27 January 2007 - 02:37 PM

QUOTE(ihog @ Dec 26 2006, 06:00 AM) View Post

Jennifer,

Out of nowhere my RootsMagic started doing the same thing. I have tried all of the "fixes" listed in this thread, but I still have a corrupted Rootsmagic.

I did notice that when I updated from 3.0 I got 3.2.2 instead of 3.2.3?

Also, it showed 5830.00 MB in control panel add/remove for RootsMagic. After deleting and reinstalling it is only 48.72 MB.

Anytime I try and use one of the menu options on top, it shuts RootsMagic down.


OK, folks, I think I found out my problem. After RootsMagic went bonkers I tried everything and eventually crashed the whole thing. In doing my diagnostics I discovered that one of my RAM modules had failed, and then my motherboard failed.

I'm now using a new motherboard and ram, and as far as I can tell there is no longer a problem. You might want to check your RAM module(s) for a failure.

I don't know, but my registry shows RootMagic as 490 mb versus 239 for Windows office?

In Topic: Corrupted software or corrupted database?

26 December 2006 - 06:00 AM

QUOTE(Alfred @ Dec 5 2006, 07:28 PM) View Post

If you cannot get the second database to work, as Jim suggested, try resetting the program settings.

[Ctrl]-[Shift]-[u] all at the same time, then select "Reset Program Settings"
You will loose the program options, but they aren't too difficult to reset.

If that doesn't work, THEN, you could try reinstalling RootsMagic,
(It seldom does any good, but desperate situations call for desperate measures.)


Jennifer,

Out of nowhere my RootsMagic started doing the same thing. I have tried all of the "fixes" listed in this thread, but I still have a corrupted Rootsmagic.

I did notice that when I updated from 3.0 I got 3.2.2 instead of 3.2.3?

Also, it showed 5830.00 MB in control panel add/remove for RootsMagic. After deleting and reinstalling it is only 48.72 MB.

Anytime I try and use one of the menu options on top, it shuts RootsMagic down.

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