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Member Since 14 Jul 2013
Offline Last Active Jan 24 2018 08:12 AM

Posts I've Made

In Topic: Photos from RootsMagic to Ancestry

19 July 2017 - 09:34 AM

That explains it at least for me. That is the hardest area for us to support in TreeShare. Simply because Ancestry has two separate areas it supports for that one row in RootsMagic. We have the Person row with the primary name, and general notes, sources and media.  Ancestry has a separate name field with its notes, media and sources and the general note, sources and primary photo area. Development keeps tinkering with this area in RM to try to get it to respond better. It's a case of one fix, breaks another area. It simply needs a rewrite in RM for two separate areas. That is on the development list. I know that doesn't help you right now, but at least you have some background on what's going on.

Thank you, Renee!

In Topic: Photos from RootsMagic to Ancestry

17 July 2017 - 03:02 PM

All the photos I have attached as media to the PERSON - the very first line on the "Person Edit" screen.

In Topic: "Collecting Changes from Ancestry" marks everything changed, etc.

07 July 2017 - 08:03 AM

Just had this happen to me.  Now I've got to parse through 18,400 names - not a happy camper! :(  Please add some type of global selection to this list.


Edit: Restored the DB from a backup - only 3 people to add back.  FWIW: I used the "collecting changes" feature multiple times yesterday - moving data to and from Ancestry and I did not experience this problem.  However, this morning after adding a 3rd person to RM everyone in my RM DB was tagged as changed.  Ugh!

Even more fun when you have a database 2 1/2 times larger!

In Topic: "Collecting Changes from Ancestry" marks everything changed, etc.

07 July 2017 - 08:01 AM


I have seen this happen. I can't quite describe all the circumstances. But on the TreeShare screen when you type into the list of names for navigational purposes, the behavior is not at all consistent with the behavior when typing into other lists in RM. "It drops the highlight" is a very apt description of what happens, and I then have to scroll to where I am really going in the list.




In Topic: TreeShare for Ancestry Spontaneous unlink.

01 July 2017 - 08:28 PM

Maybe Ancestry wants you to be logged in from one device only? That seems at variance with what I've read from RootsMagic people and heard from other users.

I was never connect to Ancestry.com through RootsMagic (or though anything else) by more than one device at a time when this occured. RootsMagic does explicitly mention using multiple devises, and I don't recall hearing that you shouldn't  be logged onto more than one at a time. Nothing ever works perfectly the first time out.  So I have made known my experience! It is a functionality greatly to be desired!