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jannmasri

Member Since 23 Jun 2011
Offline Last Active Dec 04 2012 03:13 AM
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Posts I've Made

In Topic: symbol next to name on the name index

04 December 2012 - 03:17 AM

Sorry that got posted twice. Thank you TomH & Romer for your replies,

Jane

In Topic: How to delete unwanted files on RM To-Go

11 March 2012 - 10:02 AM

Hi Laura,
Ran the search on the flash drive & NO .rmgc files are showing on there, only my back-up files .rmgb, which seems to prove that I've messed up the To Go installation. I'm going to re-install the To Go thingy on a new flash drive & keep that JUST for Rootsmagic. Hopefully that will solve at least one problem. If the unwanted file pops up there again I'll just live with it...maybe if I ignore it long enough it'll go away :) ....
I'll come back & let you know what happens,

Jane


Mission acomplished! Re-installed RM to new flash drive. Now have all the correct files on the flash plus my back-up files. No sign of the rogue file!!! Files transfered to 'To GO'. Will delete all RM stuff from the other flash drive.
Thanks to everyone for the help, I really appreciated it

Jane

In Topic: How to delete unwanted files on RM To-Go

11 March 2012 - 04:14 AM

Hi Jane, thanks. That shoots down my theory that RM To Go might be saving the files to a D: partition.

One way to find that stray database file on the flash drive is to search the flash drive for .rmgc. This is the file extention for RM databases.

That will bring up every RM database saved to the flash drive with the path the databases are saved to.

If that file shows up in the list, you can delete it.

Other than that I'm pretty much out of ideas.


Hi Laura,
Ran the search on the flash drive & NO .rmgc files are showing on there, only my back-up files .rmgb, which seems to prove that I've messed up the To Go installation. I'm going to re-install the To Go thingy on a new flash drive & keep that JUST for Rootsmagic. Hopefully that will solve at least one problem. If the unwanted file pops up there again I'll just live with it...maybe if I ignore it long enough it'll go away :) ....
I'll come back & let you know what happens,

Jane

In Topic: How to delete unwanted files on RM To-Go

10 March 2012 - 09:09 AM

You said the file for the flash drive is showing as D:\RootsMagic-4\Data in RootsMagic To Go.

When you go to Windows Explorer, is D: the actual drive letter for your flash drive?

With the flash drive plugged in, what drives are showing in Windows Explorer?

Please let me know so I can know if my conclusions from my experimenting are correct.

If you have a D: partition on your hard drive and the flash drive letter is not D:, then you may never have installed RootsMagic and the databases on the flash drive at all. You may have installed them to a D: partition on your hard drive which is why you have nothing on the flash drive itself.

And that stray file may actually be saved to the D: hard drive partition and not saved on the flash drive if the flash drive letter is different which is why you cannot find that database file on the flash drive.

I think when you don't have the flash drive plugged in, RM To Go is only showing the files saved to the laptop hard drive, say in C:\Documents.

When you plug in the laptop and choose the flash drive letter, say F:, on the first screen and then go to the next screen, RM To Go is then also reading the path shown for the flash drive.

But, the path it is actually reading is the D: partition on the hard drive as that is where it has been told to look. It is not reading the actual flash drive.

If I am right, you don't need a new flash drive although it is always good to have backups on more than one flash drive.

Just install or reinstall RootsMagic.

On the second page, make sure the correct path to the right flash drive letter is showing. Change it if needed.

I suspect that you will see that no databases have been synced to the flash drive.

Check mark and transfer the databases one by one separately.

Then, in Windows Explorer, clean up the D: partition by finding the RootsMagic-4 folder with the Data folder and delete the RootsMagic-4.


Hi Laura,
Here are the answers to your questions. It doesn't look as if there is a partition called (D:)

Q- When you go to Windows Explorer, is D: the actual drive letter for your flash drive?
A- Yes.

Q- With the flash drive plugged in, what drives are showing in Windows Explorer?

A- Hard Disc Drives (2)- OS (C:) & Recovery (E:)
Removable Disk (D:) & DVD RW Drive (F:)

Jane

In Topic: How to delete unwanted files on RM To-Go

09 March 2012 - 08:46 AM

RootsMagic To-Go may not be looking at your flash drive but at another folder on your hard drive. Remove the flash drive, run to-go and see if it shows the same file; if so, that's the case. When using to-go, you have to select the flash drive.
Another way to find where files are is to use Windows Search. You know the file name so enter that into the search window and select search Computer.


Might be onto something here Tom. I removed the flash drive, opened 'To Go' & looked at the transfer file window. The unwanted file was NOT there. I reversed the process & put back the flash drive, opened the transfer file window & it was there. The location on the transfer file window, data folders is, D:\RootsMagic-4\Data, so it's somewhere on the flash drive.....but where? I've run the Windows Search for the file more than once, specifying the flash & 'search everywhere', with no luck.
As I seem to have messed up installing 'To Go' on the flash drive (no data folder etc) what if I re-install it onto a new flash drive. Do you think that might solve the problem?

Jane