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kkathy

Member Since 16 Apr 2011
Offline Last Active Jan 05 2020 05:07 PM
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Topics I've Started

Reinstalled RootsMagic7 after hard drive replaced.

02 March 2019 - 12:32 PM

My hard drive died and had to replace it.  I have had RootsMagic for many years and saved my registration key.   After several updates, my registration key from years ago does not work when I try to enter it in the registration key field.  How do I handle this issue?  I've bought the updates as they became available but I don't recall getting new registration keys each time.