I experience freezing all the time in RM6 when I tried to sync or load data between RM6 and FT. I upgraded to RM7. Still no better. Like the person who said they were going nuts and didn't want to go nuts. It is crazy making. I like most have such limited time to steal away and research my family history that when it freezes up it seems to hurt all the more.
I never get an opportunity to send an error message. I just get the never changing loading or syncing message.