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Member Since 31 Jan 2010
Offline Last Active Nov 27 2014 02:12 AM

Topics I've Started

Upgrade versus New purchase pricing

28 November 2011 - 06:33 PM

Looking forward to upgrading from RM4 to RM5, and I noticed that there's an upgrade price of $19.95..
That's the same price that it's available for (on sale, yes - but available nevertheless) for new purchases via various specials.. E.g. http://www.rootsmagi...m/holidayoffer/

So essentially any of the loyal existing users paying to upgrade will be paying the same price for RM5 as is available to anyone making a new purchase (albeit via multiple special offer pages).
That doesn't seem right to me - I don't expect a $5 upgrade or anything, but I do expect to get the upgrade for cheaper than the cost of a new purchase..
I don't think that it's an unreasonable expectation, and was quite annoyed when I discovered it while in the middle of ordering the upgrade (which I didn't complete).