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Member Since 31 Jan 2010
Offline Last Active Nov 27 2014 02:12 AM

Posts I've Made

In Topic: Upgrade versus New purchase pricing

29 November 2011 - 02:16 AM

@Paul: I am neither screaming nor yelling about the price of the program - If I had an issue with the price, I wouldn't have bought it in the first place. RM is a very reasonably priced piece of software and is exactly what I was after when I was looking for genealogy software. I am not questioning anything about RM (price, features, service, etc.) other than the fact that software upgrades for existing users are usually cheaper than the price of a new license, that I had not seen this situation before and was not overly rapt in it.. As I said in a later post, I'll get over it and end up paying it (because I like RM and prefer it to other significantly more expensive products).
Incidentally, starting a rant as a result of a single person's query with "Not to bash anyone on this forum but <insert rant and hyperbole>" is akin to saying "<insult, insult>. No offence" - One statement does not cancel out the other.

@RootsMagician: The holiday special is one of 2 specials pages that are easily found by Googling. It's not restricted to existing users, therefore it is.. available to new users. Yes, not from the main page - but available nevertheless. I haven't seen any email about the holiday specials - I found both specials pages (the holiday special page and the RootsMagic specials.aspx via Google)
I was able to go through the entire order process, short of finalising payment, without being asked whether I was an existing user - If that is checked only on the very final step, then ignore everything I've said)

My initial post was intended to point out something that seemed odd, and that I hoped was an oversight - Nothing more.

In Topic: Upgrade versus New purchase pricing

28 November 2011 - 09:36 PM

My cable company right now is offering a half-price-for-five-years offer to new customers, even though I've put up with their crap (the cable company, not the new customers) for 15 years.

Good point, but your cable company supplies an ongoing service rather than having to pay for an upgrade so the incentive is for new customers to get them locked into ongoing payments..
If you previously purchased a car from a certain dealership, and then went back to that same dealership to buy a later version of the exact same car would you expect to get a better deal (even if only slightly) that Joe Bloggs strolling in off the street?

I seem to be in the minority on this, so I guess I'll just suppress my annoyance - No doubt it will subside in a couple of days and I'll just pay for the upgrade.. :)

In Topic: Upgrade versus New purchase pricing

28 November 2011 - 09:18 PM

We clearly buy very different software then - I have never seen (before now) a special offer "new release special" that is the exact same price as the upgrade offered to existing customers.