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Member Since 18 Jul 2004
Offline Last Active Yesterday, 07:19 AM

Topics I've Started

Adding parents in Win 10 and upd of RM

27 June 2018 - 09:20 AM

Hi!  Well this is a first....

  1. Add a parents  to a person
  2. in the Family View
  3. Click to add father
  4. information put in
  5. then with the marriage fact added: add wife and information
  6. click ok
  7. no parents show
  8. reclick on child adding parents to and have 2 sets of parents
  9. have to unlink from 2nd set of parents which are blank
  10. Then the parents show up as entered.

Noticed this happen again when in the Family View

Click to add a set of parents already entered and there are two sets of parents again

have to unlink the blank set of parents. 


Something must not have been corrected or..... in the latest revision.

  • Doing a lot of data entry for a client and this is not fun...
  • more time consuming issue trying to figure out what is happening. 



Printouts with Pedigree chart/Ancestor Chart

21 January 2018 - 12:19 PM

:blink:  :o Not a happy user, since two more revisions ago , :wub: 

no one has fixed the print outs of Pedigree/Ancestor Charts from Report Viewer.  Today the print was with a 51/2" by 4 1/2" chart on an 8 1/2 by 11" sheet of paper.  


So frustrated with small print and have to use a magnifying glass to read.  or figure out how to enlarge it.   Also have a client who has the same problem.  Please fix this!!!!!!!!!!!!!!!!!

[Spouse] not working ?

02 September 2017 - 10:00 AM


This is my sentence              

[person] died, was the spouse of < [Spouse]>, < [Date]>< [person:Age]>< [PlaceDetails]>< [Place]>.



"Henry Jayne, died, was the spouse of  [Spouse]"   rest of sentence works. 


There is only one spouse.

What am I missing?


Thanks for any suggestions...

Printing Pedigree Chart is wrong size

25 August 2017 - 09:58 AM

Predigree Charts are printing on an 8.5 x 11" sheet of paper as 4.25 w and 5" long. :wub:   Have to save them to a Word doc in order to get them readable & USED to fit on the same sheet of paper but  7" wide and 10 or 9" long.   :(


This has been happening since all the updates for the rollout for ancestry.com started. <_<  I have Win 10 with the latest updates from RM and Win 10.   Tried it on my Win 7 machine which MS removed all my printers and scanners on that machine.  Can not even get a print, but my Client had to same problem of a wrong size on the printout.


Please check these charts before sending another update.  


I have a Client who I talked into RootsMagic who is a senior citizen and the pages are very hard to read plus had to tell her how to fix the page in word to make it readable.


Thank you....


Addition:  Just moved one Pedigree Chart over to word and when highlighted the box it is in, the outside box is the correct size for the paper.  But the data in the box is the 4.25 by 5" long.