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salconflu

Member Since 17 Feb 2009
Offline Last Active Jan 22 2019 07:03 PM
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Posts I've Made

In Topic: Ancestry Not Responding Dialog (windows)

17 January 2019 - 09:56 AM

I am having the same/similar problem rendering the program unusable.  I rebooted the computer but the problem is still there. 

 

When I open RM I get a message that Ancestry is not responding [Retry].  Clicking Retry causes the dialog box to go away.  When I try to close the program I get the usual back up or skip option, but then the program locks up from there and has to be killed via the task manager.

 

Attempting to disconnect from Ancestry tree produces the same result initially but after a hard kill I can now open and close the program.


In Topic: Pictures degraded on Wall Chart

31 December 2018 - 08:27 PM

To me it appears the page setup is a function of RootsMagic Chart on the File drop down menu.  I did add custom page sizes to the pdf printer but that is not affecting the output.  And to all this I say there would be room for improvement in RM Chart to avoid workarounds that involve 3rd party software.


In Topic: Pictures degraded on Wall Chart

31 December 2018 - 05:22 PM

My EMF export drops the pictures and only prints the text and lines, but printing to pdf does work for me as far as image quality goes and everything looks great. 

 

However, this method splits the chart into pages, and I am not seeing any option in the drop down list to customize page size, ie. export as a single large page;  all of the options appear to be predetermined sizes.  Thanks again for your time and help with this.


In Topic: Pictures degraded on Wall Chart

31 December 2018 - 03:38 PM

Perhaps it is a scaling issue.  I will look into that.  In the meantime, here is what the jpg output looks like

Test-RMcrop.jpg


In Topic: Pictures degraded on Wall Chart

31 December 2018 - 11:05 AM

Thank you for taking the time to look into this.  Unfortunately, I do not see a pdf option when exporting a chart form RootsMagic Chart (accessed from Wall Charts in Reports).  I have emf, bmp, jpg, pcx, png, and tga to select from under Export Chart. 

 

I'm having trouble pasting an image into this post but my jpg output looks the same as the screen when opened in Painshop Pro.  My images look very similar to what you show on the screen side of your comparison.