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Doug Hogarth

Member Since 04 Nov 2006
Offline Last Active Jun 23 2018 03:11 PM
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Posts I've Made

In Topic: Issue merging records on FamilySearch

20 June 2018 - 06:30 PM

Is this issue still present?  Yesterday I noticed one of my ancestors was merged and all their sources disappeared.  The user said they were using RootsMagic.  I was able to do "Restore Person" in FamilyTree and all the disappeared sources came back.  Please consider disabling your merge feature if it is unable to merge (keep) sources.


In Topic: What's New not showing people with changes

30 November 2017 - 06:23 AM

Ctrl-Shift-U reset program settings, which seems to have made FamilySearch Central's What's New feature work again (it is once again showing: FamilySearch has new information for xxx of your people, where xxx is a slowly incrementing number that takes around 45 minutes to complete for my few thousand person database).

 

Update: after the count stopped incrementing and I went through the list of people changed in FamilySearch, I got an access violation.  After reporting it, I was unable to exit the program in any way other than to use Task Manager to kill it.  Things seemed to be okay when I restarted FamilySearch after that (I was able to reset count in that What's New window).