I wrote previously on this subject but it seems to have disappeared. When I use WebSearch>Search FamilySearch, the birth date does not transfer over (see FS sample-a). Only when I manually add the birth place (see FS sample-b )
does FS perform the correct carry-over.
I am using universally recognized places and have also used all four data tools prior to performing the search. I noted that I wrote FS and they said the mechanics as to what is carried over is the responsibility of RM. They wrote:
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Thank you for contacting the FamilySearch support team. Your support case #01931557 was created because of your concern about the syncing process for using your third-party personal RootsMagic software with FamilySearch.
Please contact the RootsMagic support team to report your problem. Since RootsMagic software certifies to sync with information that can be viewed at FamilySearch, if the process is not working properly, it is the responsibility of the RootsMagic engineering team to resolve any problems.
When a problem has been properly reported, our engineers and the RootsMagic engineers work together to identify and resolve any problems, however, we cannot and do not provide support for any problems that are initiated from another software program. Please review the information in the attached knowledge article that explains our policy regarding third-party software, and which provides a contact link to notify RootsMagic about your concern.
You can view your case details, including the attached knowledge article through your case in the Help Center. You may need to sign into your account to access the article.
<https://familysearch...5003000000ch04R>
This is your original case description:
Family Search will not pull up birth place
If you have additional questions or concerns, please contact us directly by phone or chat. Click on <https://familysearch.org/ask/help> for details.
We do wish you success with all of your family history efforts.
With Regards,
FamilySearch
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I don't know if the two screen-shot files transferred but they can be found at: www.hartshorn.us/FS-sample.htm