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aznever

Member Since 30 Jul 2006
Offline Last Active Aug 31 2006 02:28 PM
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Topics I've Started

new and need help

30 July 2006 - 02:56 PM

Hi,
sad.gif Have just purchased RootsMagic 3.2.2. online.Followed instructions, downloaded the software from the website,installed to my PC, unlocked with my registration key ......up to here fine. Have created my first database and first entry however when I try and add facts,edit or anything in that window then a computer message appears warning me that an error has ocurred and RootsMagic must close. I have tried uninstalling the application,restarting computer and downloading again from the website and going through all installation process again. This has not changed anything I still get the same problem. I have Windows XP on a Pentium 4 computer.
Can anyone enlighten me to what I am doing wrong please. Is this perhaps a faulty download from the website? Very annoying and very confusing considering I purchsed the software only 2 days ago.