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Member Since 05 May 2008
Offline Last Active Jan 09 2020 10:43 PM
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Topics I've Started

Ancestry new media not showing in TreeShare

09 January 2020 - 07:16 AM

For some reason, when I did a TreeShare earlier this morning, the media I had just added directly in ancestry.com for a person did not appear in the information to update for this person in RM7. I tried twice, once with Firefox and then Chrome open so it wouldn't use IE. I edited the data for this person to test TreeShare again. It recognized my changes but it still didn't show the new media stored in ancestry.

 

Between the last time I did a TreeShare and this morning, I installed Avast AV Free software. Could this be the problem? If so, any ideas on how to fix it?

 

Thanks so much for any ideas!


Default Browser for Hints?

25 September 2019 - 07:26 AM

What is the default browser RM7 uses? With the recent exploit of IE11, and seeing that sometimes, my computer cleaning app has tons of RM hint files to clear that used IE11, I'm concerned. Is there a way to make sure that Google Chrome is my default browser when using RM7? Thanks!