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Member Since 16 Jan 2006
Offline Last Active Sep 29 2019 11:09 AM

Topics I've Started

Can't generate advanced web site

29 September 2019 - 11:12 AM

I'm having a rather strange problem.  In Windows 7, when I generate a dynamic web site, the kind with javascript and HTML, it seems to generate a web site but nothing displays in my browser.   That is, the skeleton of a web site displays but my content is not there.   Index has a green bar and no content, and so forth.  When I click on individual XML pages it displays XML code instead of the page and only some details are there, like the place and date of birth but no person's nam


I am using Windows 7 and Chrome.   I got a message saying Chrome has to use something special so close all my Chrome browser, so I did, and it didn't help.  I also tried opening them in Internet Explorer and got exactly the same thing.


And what is the special thing that needs to be in Chrome for it to work?  It never told me and never gave me that message again.  Whatever it is Internet Explorer evidently doesn't have it either.  


It seems more people would be fussing if the entire web site creation feature does not work; is there something I need to do that I'm not doing to get it to work?    Do I need to install something different?  My Windows 7 OS is frankly set up pretty much to run Rootsmagic and one computer game, so maybe I need to install something I would have installed in an OS intended for regular use, though I installed Netwhatever and Flash.   


The software does create HTML pages that work, though not very workable for my purposes as the entire mechanism of getting from one place to another is hoaky, but, it seems to be not all there.  For instance, though I had notes clicked to be included they don't display on the family group sheets, and people who are married and show as married in my database don't show as married on  the web site!   For example, Nellie Moore is married to George Smith Dunsafe, and both have dates of death.  But she has no hyperlink to take you to a family group sheet with her husband in the web site.  

What do I need to set up web server for Rootsmagic generated web site?

29 September 2019 - 09:29 AM

I want to set up my own web server using Ubuntu Server 18.04.   I want to host my personal web site and my genealogical web site with this server. 


I want to create my genealogical web site using Rootsmagic. 


I need to know what features my server will need to display my web site.


Web pages I create use static HTML, and I've been told that I will need Apache web server or something like it to make my web site public, but I won't need MySQL or PHP (or PERL or PYTHON).


Are Rootsmagic generated web sites static HTML or do they have features that would require MySQL or a programming language?    


When I went to set up files for a website to see what appears to be involved, I found that while I can create an older style static HTML web site, a newer and more functional web site would use XML and Javascript.  XML is HTML with different tags, and javascript is a programming language that web browsers know and use.  


Evidently one thing I need to know is if Rootsmagic web sites use php script, which is evidently not javascript.


Do I somehow install javascript?    


If I need MySQL or PHP, how would I specifically create my web site?    There seem to be a lot of descriptions of how to set up LAMP but not how to actually put your web files on the site and get them operational!


I have found instructions on how to set up my web site if it only uses static HTML.   





Can't back up to Google Drive

18 May 2019 - 03:11 PM

I can't back up to Google Drive.   I've been trying for several days.   It's the first time I've tried.  I've read what I can find of instructions, and they aren't systematically spelled out anywhere, but it seems intuitive enough.


There is evidently no way to just set it up to automatically back up to Google Drive.  Not that I'd necessarily know if there were.  Every time the matter comes up on this forum, someone refers people to something he wrote to some OTHER post that can never be found, instead of simply providing the instructions how to do it.   Would it KILL you to write a few extra words.   


If there were and I didn't do it than it would no more work than trying to use Family Search without setting it up first.    You set it up to ask you to create a backup on exiting the program, but you can't set up a specific backup method.    Which is a nuisance since no matter what your backup method is, you have to jump through an entire set of hoops each and every time you exit Rootsmagic.


So I click to close Rootsmagic, and it asks me if I want to backup this database.


I choose Google Drive.


I get an Authorize box.  I choose my account to continue to Rootsmagic.  


I allow Rootsmagic access to my Google account - AGAIN.    I've allowed Rootsmagic access to my Google account six times now.


Back comes a blank box with Authorize at the top, and nothing further happens.   


That's what I've got each and every time.


Please don't tell me that Google is failing at its end again, and we need to wait until Google fixes it again.  It was working and then it wasn't, and then it was working, and now it isn't, we just have to wait until Google fixes it AGAIN - I don't think so!    You and Google need to get it together!


If I could suggest, I don't know why we're clearly going through Rootsmagic's servers to back our data up to Google Drive; that is asking for an entire set of problems that I can't see why they need to exist.   Can you just set it up so our program backs up directly to Google Drive, like I expected it to do to begin with?    Rootsmagic does not need to be getting authorization to use our Google accounts to take our databases and upload them to Google Drive for us.  That is BOGUS.   


And, no, I do not want to hear everyone's DIFFERENT method of backing up my files, in answer to this question.  I say this because every other time the matter has come up, the person who posted it got "it broke, whatever" from Rootsmagic, sometimes together with "go to where I said how to do it here" and then the instructions are never there; and from other people, lots of instructions how to do anything BUT what they specifically said they want to be able to do.  That is simply nonresponsive.  Everything else on my computer backs up to Google Drive and I want Rootsmagic to automatically back up to Google Drive as well.   You provided a means to do that and you need to get it to work.    I do NOT want to get told how to do something completely different.  


You did start the whole thing by promising us we can backup our data to Google Drive.   You need to get it to work or withdraw it.  I am a paying customer, so if all I get is an attitude, I can atleast register a complaint with the Better Business Bureau!   That might teach you to answer better than "whatever" to any complaint.  


Thank you!



Dora Smith