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susieqk

Member Since 31 Jan 2008
Offline Last Active May 30 2019 06:40 PM
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Topics I've Started

Issue with linking some pictures to individual

13 February 2019 - 01:26 PM

Most pictures I have no issue linking to the appropriate people. A few I do have the following issue when attempting to link to RM: I get an image of tiny gray & light green squares, instead of image of the picture, at the point when I try to link in RM. Tied to include a copy her but will not allow me to either paste nor could I seem to link it to this posting. When I check my file of pictures, the image is there just fine. It's a .jpg file. Any ideas or suggestions as to the cause &/or correction of this issue? Thanks so much!

 

--Susan

Macbook

Mojave

RM7

 


Search for File

27 January 2019 - 07:50 PM

 I deleted and reinstalled the program. Now I open the program, I search & search for an existing file, but all of my .rmgb files are greyed out. What am I doing wrong? Thanks so much.


Unable to open a gedcom file

20 January 2019 - 07:43 PM

Someone sent me a gedcom file via email. When I tried to open it on my Macbook, it asked me to choose a program, I chose RootsMagic, & I receive a message that there is not a window based program available to open the gedcom file. WHY can I not open the gedcom file on my Mac?

Any assistance would be greatly appreciated. Thank you.

 

--Susieqk


Access Violation at address 0059441B ??

19 September 2018 - 01:57 PM

Just went to close out my program and received the message that there was an "Access Violation at address 0059441B in module 'RootsMagic.exe'. Read of address 00000010." 

 

I had added one note and looked at several other people without doing anything more than look. What could have possibly have caused the issue?

 

Any  help would be greatly appreciated.

 

Oops! You might want to know I am on a MacBook using El Capitan 10.11.6


Poss. to switch name listed & AKA name so AKA shows as primary?

29 August 2018 - 12:02 PM

Example (made up names): name known originally as Henry Doe (in US records), find out many years later his name found to originally be Heinrich Doe (German records). Had originally listed him as Henry Doe & later, when info found (but wanted to verify with another source before changing anything) gave him AKA name as Heinrich Doe.

Now info verified & I would like to switch the primary name to Heinrich Doe & Henry Doe to AKA status, is there anyway to switch the names so that the sources with each name stays with appropriate name, without manually deleting & re-entering info?

 

Thanks!