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jbennette

Member Since 03 Apr 2005
Offline Last Active Dec 26 2015 09:10 PM
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Topics I've Started

No Surname List Yet

23 November 2015 - 10:02 PM

I wonder when we'll see a Surname List option in the Reports-List menu.


Cannot open database

25 March 2015 - 11:45 AM

Since updating to RM7, I've had issues with connecting to my database. Today, I tried creating a MyRootsmagic web site. I went through the process and when I got to "Generate Site" the program disconnected from the database and threw up a "RootsMagic has encountered an unexpected error: Cannot open file "Y:\Dropbox\Genealogy\database.rmgc" error message. I click, "Send Error Report" after which I must click "File - Open" to reestablish connection with the database, but then I get a new error message: "RootsMagic has encountered an unexpected error: SQLite Error 1 - no such collation sequence: RMNOCASE". I then have to close RM7 and reopen it, at which time I see my date again.

 

I've restarted my computer, uninstalled and reinstalled RM7, and done a full virus scan with Norton 360 and Malwarebytes Antimalware. Problem persists.

 

The same thing happened after my first installation of RM7. An uninstall/reinstall fixed that problem. Now it's up again.

 

Admittedly this is a minor irritation, but it is an irritation and should not be happening.

 

At this point I wonder if this may be a bug.

 

I have RM installed on a SSD on a Win7 PC. My database is located on a HDD connected to Dropbox (for automatic, off premises backup).

 

Greg