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Member Since 05 Mar 2005
Offline Last Active Apr 16 2008 04:20 PM

Posts I've Made

In Topic: Unable to update RM 3.2 to 3.2.5

16 April 2008 - 04:18 PM

QUOTE(kbens0n @ Apr 15 2008, 04:04 PM) View Post

Multiple installations of RM on your hard drive -or- any/last installation going to a USB/removable device can result in a mismatch of the last stored information necessary to upgrade.

Only one installation, never installed to a USB/removable drive.

I did check the RootsMagic.ini file and the paths were all empty. To be extra safe, I started RootsMagic and went to Tools, Options, Folders and selected the path for the RootsMagic item, saved then exited RootsMagic and tried the update again - no good, still got the error.

I could uninstall and reinstall, which I'll do eventually if I can't find the problem and no one has any more suggestions, but working with computers for a living I like to know WHY a piece of software isn't working as it should.

-- Brian