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Can't run autorun.exe


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#1 newbie

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Posted 15 September 2009 - 11:40 AM

Hi, I have received my shiny new Rootsmagic 4 installation disc however when I load the disc I receive the following error:
The procedure entry point wsppintfA could not be located in the dynamic link library USER32.dll

Help! what to do now I'd really like to be able to use it!
Also the message that flashes up heading Autorun.exe - Entry Point Not found just will not close down and stays on screen its here now just looking at me!!
Thanks
Pauline.

#2 newbie

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Posted 15 September 2009 - 12:10 PM

I have tried to follow the instructions on the inside cover of the disc package, click on "My Computer " and select "install RootsMagic" but that won't work either. and the autorun message still stays on the screen.
I logged out completely to clear the message before trying the above. <_<