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Problem with RM4 import

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#1 Suedotlund


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Posted 04 September 2009 - 10:05 PM

I just purchased and installed Family Atlas. I installed the program and searched for updates. I installed the version. I watched the tutorial. I then imported my RM4 file. The file appeared to import correctly as I saw the record counts fill up and I got the list of place names that needed to be mapped to the program. However, when I go to add genealogy markers, and I select a person, and I go to select a group, only the All Individuals or By Surname options actually work. If I select Ancestors or Descendants, it does nothing. If I choose Family, it gives me the wrong family members for some of the people I select, but works correctly for others. What is wrong? I don't understand this program well enough yet to know how to troubleshoot this issue.