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Family Notes Editing


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#1 OcoeeBill

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Posted 18 May 2008 - 11:47 AM

I entered a family note on one of my families today. I left the notes section to do something else. Later I found that I cannot now open any family note on any family in my data base. I also discovered I cannot open any family edit function at all. Does anyone have experience with the fix for this problem?

I have already exited the program and restarted the computer all to no avail. Everything works except for the family editing for notes, family etc. Not only that, I now have this problem in my two other data bases as well.
I click on notes for example and the editing family notes icon pops up at the bottom. but the note page never opens.

Any help would be appreciated. I can find no answers in the help files or the FAQ section.

Reply to Ratzfahr@aol.com please. Thanks.

#2 Jim Belanger

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Posted 18 May 2008 - 07:23 PM

I'm no computer expert but, if your problem exists on more than one database, then I would assume it's a program problem. I would go so far as to uninstall it from Control Panel, then re-install it and try that.
JIM.B.NH

#3 OcoeeBill

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Posted 19 May 2008 - 05:24 PM

QUOTE(Jim Belanger @ May 18 2008, 06:23 PM) View Post

I'm no computer expert but, if your problem exists on more than one database, then I would assume it's a program problem. I would go so far as to uninstall it from Control Panel, then re-install it and try that.


Actually, I was able to fix the problem. I found a note on one of your boards that talked about the program freezing when trying to edit. I used the Control, Shift U command and reset the default setting for the program. This solved the problem. The only thing I lost was the note I had entered last which I was able to reenter. Now everything works just fine.

Thanks for the feedback.

Bill